Dialpad and IRPA AI have partnered to bridge the AI execution gap. Experience the only enterprise-grade communications platform that doesn’t just transcribe conversations—it automates workflows and resolves customer needs autonomously.

Why Dialpad?

• From Insights to Action (Agentic AI): Don’t settle for "bolt-on" AI. Dialpad’s Agentic AI platform resolves up to 70% of customer requests without human intervention, handling everything from scheduling to refunds.

• Built-in ROI Validation: Move from pilot to production with confidence. Use our no-code Agent Studio to build custom AI agents and validate outcomes before you go live.

• Real-Time Coaching: Empower your human agents with Ai Live Coach. Our AI scans your entire company knowledge base to provide proactive, in-the-moment guidance during every live call.

• Enterprise-Grade Trust & Governance: Secure your data with Guardian, our real-time safety supervisor that ensures compliance and reduces PII exposure across all AI interactions.

The proof is tangible

• 25% Shorter Calls: AI Recaps eliminate manual note-taking, letting teams focus on decisions.

• 30 Hours Saved Per Agent: By automating note-taking, CRM logging, and follow-ups, our AI gives every team member nearly an entire work week back every month.

• 70% Resolution Rate: Dialpad’s new AI Agents handle complex requests across voice and digital channels autonomously.

Book a demo today

Get a first-hand look at:

• Agent Studio Tour: See how easy it is to build a voice or digital AI agent with zero coding.

• Workflow Automation: See Dialpad’s deep integrations with Salesforce, Microsoft 365, and Google Workspace in action.

• AI Recaps & Analytics: Experience how 1.2 billion minutes of AI-enabled calls daily translate into shorter call times and higher CSAT scores.