The best business phone system for Houston
Looking at business phone systems in Houston? Dialpad's AI-powered collaboration platform lets you make VoIP (Voice over Internet Protocol) calls, have video meetings, send SMS/MMS and instant messages, and more—all from a beautiful, intuitively designed desktop or mobile app. Try it for free!
Try it free for 14 days.
If you're looking for a Houston business phone system, a cloud communications platform using VoIP (voice over internet protocol) technology will give you the ultimate flexibility. You'll be able to take calls, have video meetings, and get real-time analytics from anywhere.
The best phone system... May not be a phone system
If you’re looking for a business phone system but need more than the usual business communications features (like call forwarding and routing), then you might need a unified communications solution. This way, you get not only phone calls, but also video conferencing and messaging, all in one app. See why businesses like Texas-based Corridor Mobile Medical Services love Dialpad!
Truly unified communications
With a business telephone system, you can only make phone calls. But what if you want to text a client? Or need video conferencing? With Dialpad's unified communications solution, you can get all three, in one place. (It works on IP phones too.) No need to toggle between apps or windows, no need to pay for multiple disparate tools.
Keep your phone numbers
There’s also no need to start over with a brand new phone number when you switch to a VoIP service. Dialpad will help you port your existing local telephone numbers from your current service provider for free in the US.
Get set-up in minutes
With Dialpad, you can add phone lines, create ring groups, and set your business hours right from your online dashboard—in minutes—without bugging your IT team. It's one of the biggest perks of having a cloud solution, and you can't do that with a PBX phone system (which takes days or weeks to do something similar).
A fully integrated contact center if you need it
Dialpad’s contact center platform is integrated right into the phone system app, letting your agents and supervisors run a call center right from their laptops or cell phones. If your Houston-based business is getting a ton of calls or messages on a daily basis, this is something to look into.
Simple call forwarding
With a cloud business telephone system, you can easily forward calls to colleagues or your mobile devices when you’re away from your office phone system with zero business disruption. With call forwarding functionality, you'll never have to miss a call again. Dialpad lets you set up a maximum of five call forwarding phone numbers (including landline and mobile numbers)—and forward voicemails too.
Enterprise-grade security
All communications are sensitive, and business communications are no exception. That’s why Dialpad comes with robust security and can help organizations stay GDPR and HIPAA-compliant, along with in-meeting controls like the ability to mute or remove participants, block screen sharing, and more. All calls over the VoIP network are encrypted with TLS, and access controls based on staff roles can be set at your discretion.
Visual voicemail
Dialpad's visual voicemail features can transcribe voicemails, which means you can read them instead of listening to each one. Voicemail transcriptions are great if you're in back-to-back meetings all day and have to miss incoming calls from time to time. (This is one big perk when it comes to VoIP technology over old-school landline phones.)
Don't call it a business phone system
Sign up for a 14-day free trial to try Dialpad out yourself. It takes just a few minutes to get started, and you'll even be set up with a virtual phone number. Or, take a self-guided interactive tour of the app on your own!
👉 Running a small business?
Learn more about the best small business phone systems.
You don't need an office in Houston to do business in Houston
Plays nice with any device
With PBX and landline phone services, you have to have a physical location in, say Houston to reach customers and prospects there. Not anymore. With Dialpad, you can use your computer or mobile devices (iOS, Android, you name it)—no phone system installations or cables needed.
Custom caller ID
Dialpad’s caller ID feature lets you make phone calls from your personal cell phone—while shielding your personal phone number. Because really, who wants to carry around two phones?
Low long distance rates
One of the biggest perks of using VoIP phone systems? You can make both local calls within LA and long-distance calls much more affordably. In fact, Dialpad's most basic plan comes with unlimited calling in the US and Canada.
Built-in AI
One of the most unique things about Dialpad is its built-in artificial intelligence functionality. Not only can it transcribe phone calls and video meetings in real time (in case a teammate can't make it to the meeting), it can also automatically email everyone a post-call summary with a searchable transcript, action items, and more. How many office phone systems can do that?
Simple call routing
With Dialpad, you can set up and make changes to your auto attendant and call routing options in minutes on your own. This way, your callers can direct themselves to the right department or person—without your team having to lift a finger.
Integrations with your favorite tools
Dialpad integrates with a whole range of popular software, from CRMs like Salesforce and HubSpot to customer engagement tools like Intercom and even industry-specific tools like Clio’s practice management software. (Plus its open API lets you build custom integrations.)
📚 Further reading:
See how Texas-based Smart Autocare, which has agents across 12 states, helps their customers get their cars fixed and back on the road quickly with their good business phone system.
If you're based in Houston and need a cloud business phone system provider...
Maybe you should be looking at a unified communications platform instead. No more old telecoms, desk phones, or analog telecommunications. Cloud-based office phone systems offer the mobility, features, and security that let your Texas business scale up in a cost-effective way.
Give your team the tools they need to work from anywhere while still being accessible to your customers, no matter what desktop or mobile devices they’re using. Need to run a customer support helpdesk team? You can, with Dialpad.
Plus, you can do a lot more than just make phone calls, since it’s not just a business phone system or typical VoIP service provider. It covers all your communication needs, including video meetings, messaging, and even virtual fax too—and is super scalable and easy to use—at a small-business-friendly price.
Need a better communication system?
Even if you're not ready to try out Dialpad for free yet, you can still chat with our team, get a personal walkthrough of the product, and ask any questions you have. Think of it as a free consultation.
FAQs about business phone systems for Houston
Our plans start at only $15 per user per month, and even the least inexpensive plan comes with unlimited calling in the US and Canada—along with advanced features like a multi-level auto attendant, voicemail transcriptions, call recordings, and more, all included.
Yes! Our team can help you porting over existing numbers from your current carriers. As long as your carrier actually releases your phone numbers to you, we should be able to port the numbers over quickly with minimum (or no) downtime.
With the city boasting a population of over two million, your local business needs the best business phone system in Houston to make sure you’re reaching the most customers possible. With Dialpad, you can get HD, reliable phone system service all over Houston, thanks to its global voice network and dual cloud architecture—which are designed for crystal clear calls.
Not all VoIP phone systems in Houston have this, so make sure to try out the free trials and get demos where you can!
(Even the best VoIP systems will struggle if you don't have a great internet or broadband connection. Check with your phone system administrator in Houston TX that your internet connection is robust and can handle the traffic.)
Whether you’re a startup or small business, cost and value for money are probably top of mind for you.
With VoIP phone systems and unified communications platforms like Dialpad, you can get advanced call management features, HD-quality video and audio calls, and affordable month-to-month or annual pricing.
One thing to keep in mind is that the best small business phone system for Houston organizations will vary from one industry to another. A VoIP solution that works really well for someone else's business may not be what you need—our best recommendation is to try out a few and make your shortlist from there. (Even though we think Dialpad is pretty great!)
VoIP solutions often offer the best value for money, since VoIP providers charge on a per-user per-month basis instead of by the minute. This makes it significantly cheaper than landlines and standard phone lines for many businesses. (Plus you can make calls over an internet connection instead of using your data.)
With VoIP or cloud-based telephone systems, you get all your must-have business communications features in one place. For example, Dialpad comes with unlimited call recording, customizable voicemail greetings, caller ID, and more—and all of it is super easy to set up and update from your online dashboard.
That means if you’re in Houston but might be opening up another location in Austin, for instance, you can easily set up a new employee remotely with just a few clicks! That includes adding a phone number for them, getting their voicemail set up, and all your day-to-day admin tasks, which is great for small businesses because not everyone can afford a big IT team to do this!
Again though, not all VoIP phone systems are equally easy to use, so this is something to pay close attention to during free trials and product demos before you hand over your credit card info.
Most should be! One of the big benefits of VoIP technology is that it gives you more flexibility during busy periods and when you need to scale up or down.
A good Houston business phone system should make this easy for you. If you don’t want to be tied down by on-premises PBX cabling or expensive IT services, VoIP is a great option to check out.
With Dialpad, you can handle customer calls and messages from anywhere. The Dialpad Support product is separate from the unified communications side of the platform, but if your business needs to handle large volumes of customer calls, then you might need something that’s more robust than a VoIP phone system anyway.
Yep. We’d even argue that it’s easier to host and join conference calls using VoIP technology. With Dialpad, for instance, attendees don’t need to enter PIN codes or anything—they can just click a meeting link to join the call. They don’t even need to download any apps; the link will open up in a web browser by default. If this type of convenience is important to you, then you’ll want to make sure any communication systems you’re vetting have this option!