WysywigTabs

In today's fast-paced business world, efficiently managing communication is essential, which is why Ultra-Staff EDGE and Dialpad teamed up to offer a cutting-edge call management system to staffing agencies. The integration offers comprehensive voice, video, and messaging solutions for businesses to easily manage incoming and outgoing calls. This includes contact profile flyouts, logging calls, recording of call transcripts, AI call summaries, click to dial, and more.

Key Features
Efficiently manage incoming and outgoing calls with these integrated features in Ultra-Staff EDGE.

Profile Flyout: When an incoming or outgoing call occurs, the Candidate/ Contact profile will fly out in Ultra-Staff EDGE.

Logging of Incoming and Outgoing Calls: Incoming and Outgoing calls are recorded as Activity Notes in Ultra-Staff EDGE. These Activity Notes are associated with the corresponding record and are classified under specific Activity types.

Click to Dial: This feature enables you to click the phone icon on any candidate or contact profile in Ultra-Staff EDGE to initiate an outgoing call.

Recording of Call Transcripts: All incoming and outgoing call transcripts can be viewed from the Activity Notes in Ultra-Staff EDGE.

The Benefits
Overall, the Dialpad integration in Ultra-Staff EDGE reduces manual work and saves valuable time and resources through the automation of call logging and transcripts. The candidate profile flyout allows instant access to candidate information during calls, providing a personalized and engaging experience with each candidate. All call recordings and call logs are stored securely within Ultra-Staff EDGE, ensuring compliance with data protection regulations and safeguarding sensitive information. All of this coupled with data-driven insights gained from call analytics help optimize hiring processes, identify bottlenecks, and enhance recruitment strategies.